Reference

How markas789 Handles Your Account Privacy

This Privacy Policy explains what data we collect when you open an account, make a deposit via DANA, OVO, or GoPay, and access the lobby — and exactly how we protect it.

DANA, OVO, GoPay transaction data protectedAccount data stored with encryptionYour right to request data removalNo data sold to third partiesContact us anytime for data queries
markas789 How markas789 Handles Your Account Privacy
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

Data security on markas789 covers every point where your information moves — from the moment you link your DANA, OVO, or GoPay wallet to the moment a withdrawal clears. We apply encryption at both the account and transaction layer so your details are not readable in transit. Below are the four areas where we focus our data protection effort.

Encryption at Every Step Your account login, personal details, and payment data — including DANA, OVO, and GoPay transaction records — are encrypted using standard SSL protocols. Data in transit between your device and our servers stays protected at every point of the transfer.
Cookie and Session Tracking We use session cookies to keep your account active while you browse the lobby and switch between the sportsbook and live casino. You can adjust cookie preferences through your browser settings; disabling all cookies may affect how certain account features load.
Data Retention Policy We keep your account and transaction records for the period required to support your active account and meet applicable legal obligations. When an account is closed and the retention period ends, records are deleted from our active database in line with our internal schedule.
Your Rights Over Your Data You have the right to access the personal data we hold, request corrections, or ask for deletion. Contact our support team via live chat or email with your account details and the nature of your request — we will respond and action it promptly.
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you have a question about how your data is stored, want to update account details, or need to request deletion of your records, our support team is here to help. Reach us through any of the channels below — we handle privacy requests directly, not through automated replies.

Team online

Live Chat

Open live chat from your account dashboard to raise a data or privacy question. Our team picks up active chats and handles data requests directly without a waiting queue.

Email Support

Send your data access or deletion request to our support email. Include your registered account name and the wallet type you use — DANA, OVO, or GoPay — so we can locate your records quickly.

Account Help Centre

Log into your account and navigate to Account Settings for self-service options. From there you can update your contact details or submit a formal data inquiry that routes directly to our privacy team.

Common Questions About Your Data on markas789

Below are the questions we hear most from account holders about how their data is collected, stored, and managed. If your question is not here, reach us through live chat or email.

We collect your name, email, phone number, and the e-wallet details you use — DANA, OVO, or GoPay. We also log device and session data to protect your account from unauthorised access.

Payment data is shared only with the relevant payment processor — DANA, OVO, or GoPay — to complete your transaction. We do not pass this data to advertisers or unrelated third parties under any circumstances.

We retain your records for the period your account is active and for any additional time required under applicable legal obligations. Once that period ends, data is removed from our active systems.

Yes. Contact our support team via live chat or email with your registered account name. We will locate your records and provide a summary of the personal data we hold for your account.

Submit a deletion request through live chat or email. Include your account name and which wallet you use — DANA, OVO, or GoPay. We will confirm receipt and process the request in line with our retention schedule.

We use session cookies to keep your lobby session active and to track login events for security. You can adjust or block cookies in your browser settings, though some account features may not load correctly if all cookies are disabled.